Are you looking for a trustworthy webshop?
Compliance audit: Consumer rights
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Alternative Dispute Resolution
Do you have complaints against a web shop or are you receiving unsolicited advertising? Then you have come to the right place: read the info below and fill in the complaint form. We'll take care of it.
BeCommerce acts as a mediator between online shops (both BeCommerce members and non-members active in the Belgian market) and online shoppers.
BeCommerce is very happy to help you resolve a complaint about your online shopping experience and unsolicited advertising (SPAM).
What do you need to do specifically to get your problem solved as quickly as possible?
- Firstly, contact the webshop yourself. Preferably by e-mail so that there is written proof, which can be used afterwards.
- Haven't been able to find a solution between the two parties? Contact us by using the complaint form below.