Rules of Participation | BeCommerce

Rules for the Awards 2022

 Download the rules here.   


The BeCommerce Awards is an initiative of BeCommerce, the non-profit organization thatrepresents the community of webshops active in Belgium
and wants to make customer confidence in the e-commerce sector grow.

On October 20, 2022, the BeCommerce Awards will be presented for the 18th time at the historic site of Tour & Taxis, Brussels. BeCommerce, as every year, takes care of the organization and finances 100% of the gala through sponsorship and ticket sales.

With the award ceremony, BeCommerce aims to make a positive contribution to the industry's self-awareness.




Are allowed to participate at the BeCommerce Awards:

  • webshops that sell products and / or services on the Belgian market through e-commerce activities

  • suppliers active in the e-commerce sector

The sale of those services and/or products must be in Dutch, French, German or English.

Companies can register until Monday September 5th 2022 to participate at the BeCommerce Awards 2022. Files can be submitted until Monday September 12th 2022

Companies can register by filling in the registration form. Once registered, each participant will receive the necessary information for the competition by mail and on their BeCommerce Company account. All participants must submit their final dossier by email to by Monday September 12th 2022.

BeCommerce and the jury members handle all submitted files in absolute confidence. In this context, the jury members individually signed a confidentiality agreement prior to the deliberations.

Webshops that are not yet members of BeCommerce are entitled to a free BeCommerce membership for one year from the day of registration with their registration at the BeCommerce Awards 2022. The BeCommerce membership is the first step in the process to obtain the BeCommerce trustmark. The costs associated with the external audit for obtaining the trustmark (€ 550) are for the account of the company.

1. The BeCommerce Awards 2022


The awards of the BeCommerce Awards 2022 are for the following 10 categories:

  • The BeCommerce Start-up Award

  • The BeCommerce Consumer Journey/UserX Award

  • The BeCommerce Cross-border Award

  • The BeCommerce Sustainability Award

  • The BeCommerce Innovation Award

  • The BeCommerce Omnichannel Award

  • The BeCommerce Advertising Campaign Award

  • The BeCommerce Platform Award

  • The BeCommerce Payment Award

  • The BeCommerce Logistics Award

The participant is allowed to register for several categories, taking into account the conditions that apply to some categories.

The BeCommerce Start-up Award

The Start-up Award recognizes companies that define themselves as a Start-up. Tell us about your journey: what was your start-up capital, the obstacles you face and the number of customers you are currently reaching, as well as the growth the company has achieved during this period. period. To participate in the start-up Award, the participant must not be older than 3 years. Whether you work with a small team or are just starting out, this price is for you!

The BeCommerce Consumer Journey/UserX Award

If you think your company offers the best user experience or the optimal consumer experience, register for the Consumer Journey / UserX award. For this price we are happy to analyze the technologies you use, the expectations of your customers and / or your strategy in terms of user-friendliness.

The BeCommerce Cross-border Award

If your company sells a lot abroad, then the Cross-border Award is a must for you. For this price we are interested in your Belgian and foreign visitors, in the countries to which you export, but also in your cross-border challenges. Do you think you can win this Award? Don't hesitate to register!

The BeCommerce Sustainability Award

For the Sustainability Award we would like to know more about your strategy in the field of sustainable development, ranging from logistics to production, for example. Are you careful with your energy consumption and do you try to limit your carbon footprint as much as possible? Then don't hesitate and register your company for the Sustainability Award.

The BeCommerce Innovation Award

Is there a particular domain in which your company is innovative? We are interested to learn more about this innovation, but also about the technologies you use, your R&D budget and the beneficiaries of the innovation. Register for the Innovation Award and tell us more about your innovative solution.

The BeCommerce Omni-channel Award

Does your company have the best omnichannel strategy and do you want to share it with us? Then take part in the Omnichannel Award, for which we focus on your omnichannel challenges, the different technologies you use and your recommendations in this area.

The BeCommerce Advertising Campaign Award

Your advertising campaigns work perfectly and you think you have a chance of winning the Advertising Campaign Award? For this price we study, for example, your online and offline advertising, your advertising strategy or even inbound and outbound marketing activities. Register your company now for the Advertising Campaign Award!

The BeCommerce Marketplace Award

Have you built a Marketplace platform, created a marketplace or are you offering an information platform? Then you can register now for the Platform Award, where we focus on your platform / application, your strategy with regard to marketplaces or the countries where you sell.

The BeCommerce Payment Award

For the Payment Award we would like to know everything about the payment strategy of your company. We are interested, among other things, in the innovation of your online payment system, in its security and in the way in which you act against fraud. Do you think your company is at the forefront of online payments? Then be sure to register for the Payment Award!

The BeCommerce Logistics Award

If you believe that your company has the best logistics strategy, you can compete for the Logistics Award. What is the carbon footprint of your energy consumption? How fast is your delivery time? How do you see the last mile? Explain to us and have a chance to win the Logistics Award!

The Special Public Award

The public will also decide which company will be awarded the Special Public Award. The public voting period runs from Monday 13 June 2022 to Monday 12 September 2022. The company with the most online votes, exclusively obtained within the pre-agreed period, will be declared the winner of this award.

In this context, no advantage (e.g. discounts) or chance of an advantage may be offered by the participating companies when casting a vote.

The Special Jury Award

The Jury will also present the Special Jury Award to the company that, on the basis of the information they have at their disposal, is most convinced of their activities or ideas.

The BeCommerce Award

The winner of The BeCommerce Award will be chosen by the jury after jury deliberation based on the submitted dossier and the votes from the public. The winner of The BeCommerce Award will be chosen from the 3 nominees for the Special Jury Award and the Special Public Award. 


he prizes are awarded under the auspices of BeCommerce VZW ASBL. The climax of the gala evening on Thursday October 20, 2022 will be the announcement of the winners and the presentation of the prizes for each category. Tickets for the gala dinner are available separately on our website.


The evaluation of the registrations is done by the jury and the public. The jury is made up of various experts from the e-commerce landscape and acts completely independently. The jury will assess the entries based on both a general questionnaire and a set of criteria specifically designed for each category. Both questionnaires have a purely supporting function and serve to inspire the participant. The deliberation will take place on Monday, 26 September 2022. On the basis of the cases and the public vote, the jury will select a maximum of 3 nominees for each category. The jury reserves the right to carry out any additional research (interview, video, mystery call, ...) with a view to the final deliberation. The jury may decide to exclude a participant if the case is insufficiently motivated. 

Public voting will start on Wednesday 20 July 2022 and last until Monday 12 September 2022. During this period, consumers have the time to vote for their favorite participant. In this context, no advantage or opportunity may be offered by the participating companies in the call for a vote. In assessing the public vote for the 10 BeCommerce Awards, the traffic on a particular website and the number of votes cast will be taken into account. Votes outside this period will be rejected by the system and will not count in the final assessment.

There will be a deliberation moment prior to the announcement of the BeCommerce Awards on Monday 26 September. At this time, the jury will announce a maximum of three nominees per category based on the submitted files and votes from the public. The jury will professionally decide on the winners of the 10 B-eCommerce Awards and the Special Jury Award. The Special Public Award goes to the nominee with the most votes from the public. The jury will also choose the winner of The BeCommerce Award from the nominees for the Special Jury Award and the Special Public Award.

A participant can only win one of the 10 B-eCommerce Awards. By participating in one of the 10 B-eCommerce Awards, you automatically take part in the Special Jury Award and Special Public Award and thus also in The BeCommerce Award.


The entry fee is €250. This amount is fixed and therefore irrespective of the number of Awards in which the company wishes to participate. Participants can therefore enter in as many categories as they wish for one and the same entry fee. Participants will be automatically registered for the 3 special awards (Special Public, Special Jury, The BeCommerce Award) when registering for one of the 10 B-eCommerce Awards. 

Tickets for the gala evening are paying and cost € 250 per person. Tables are available at € 2.500 for a maximum of 10 people.

BeCommerce Awards registrations and tickets for the gala evening are non-refundable.

The winners are obliged to personally pick up their prize on the evening itself, with the result of exclusion if this would not be possible.

Procedure, nominations and winners

After receipt of the fully and correctly completed registration form and the payment due, the participant will receive a written confirmation of participation. After confirmation, the participant will receive by e-mail a file with questions. The questionnaire was prepared by the jury and determines the elements the jury will focus on during deliberations. The questionnaire provided is purely indicative. The company is free to compile the case file in order to convince the jury. The case file must be submitted by Monday 12 September 2022 at the latest. The data will be treated confidentially. After nomination, the nominee commits to submit a video of +/- 1min for the organisation of the Awards Ceremony.

By registering, participants agree to these rules. It is not permitted to make changes or add text to the banners, formats and/or other communications made available by the BeCommerce Awards without the approval of the organisation. BeCommerce Awards Partners are not allowed to participate in the contest.

The winner / nominees of the prize may bear the title of winner / nominee from the day on which the winners / nominees of the BeCommerce Awards prizes are announced until the day before the announcement of the BeCommerce Awards prizes of the following calendar year. Use by the participant of the promotional material (banners and formats) made available by the organization outside the above-mentioned periods, will be punished with an immediately payable fine of € 50 for each day that the promotional material (banners and formats) made available by the organization formats) is used by the participant outside the periods mentioned above.

Violation of the provisions laid down in these participation rules will lead to disqualification and/or exclusion of participants from participation. The decision of disqualification or exclusion from participation is made by the BeCommerce executive board. All matters not covered by these regulations shall be decided by the BeCommerce Executive Board, with the possibility of appeal to the BeCommerce Board of Directors.


Opening registrations competition and gala

Monday, February 14, 2022  

Closing registration competition

Thursday, September 5, 2022  

Start of the public voting period

Wednesday July 20, 2022

End of the public voting period + closing submission cases

Monday, September 12, 2022

Final deliberations & nominations (10 B-eCommerce Awards + Special Public Award + Special Jury Aard + BeCommerce Award)

Monday, September 26, 2022

Awards ceremony

Thursday, October 20, 2022