Rules of Participation | BeCommerce

Rules for the Awards 2020


The BeCommerce Awards is an initiative of BeCommerce, a non-profit organisation, which wants to increase confidence in the e-commerce sector and represent the community of active web-shops in Belgium.

Op 26 oktober 2022 worden de BeCommerce Awards voor de 17de keer uitgereikt in de historische site van Tour & Taxis in Brussel. BeCommerce draagt, zoals elk jaar, zorg voor de organisatie en via sponsoring en kaartverkoop voor 100% financiering van het event.

With the award ceremony, BeCommerce aims to make a positive contribution to the industry's self-awareness.



Reglement Deelname

Participation in the BeCommerce Awards is open to all web shops that sell products and / or services on the Belgian market through e-commerce activities and also for suppliers active in the e-commerce sector. The sale must be done in Dutch, French, German or English.

Companies can register up to and including Sunday, August 22, 2021 to participate in the BeCommerce Awards 2021. Files can be submitted up to and including Sunday, September 5, 2021.

Inschrijven voor bedrijven is mogelijk door middel van het invullen van het registratieformulier. Eenmaal ingeschreven, zal elke deelnemer de noodzakelijke informatie en vereisten om te winnen ontvangen hetzij via email hetzij via hun BeCommerce Bedrijfsaccount. Alle deelnemers moeten hun finale dossier voor uiterlijk donderdag 9 september in sturen via mail naar .

BeCommerce and the jury members will handle all submitted files in absolute confidence. In this context, the jury members will individually sign a confidentiality agreement prior to the deliberations.

Webshops that are not yet members of BeCommerce are entitled to a free BeCommerce membership for one year from the day of registration with their registration at the BeCommerce Awards 2021. The BeCommerce membership is the first step in the process to obtain the BeCommerce trust mark. The costs associated with the external audit for obtaining the trust mark (€ 550) are for the account of the company concerned.

1. The BeCommerce Awards 2020


The awards of the BeCommerce Awards 2020 are for the following 10 categories:

  • The BeCommerce Start-up Award

  • The BeCommerce Consumer Journey/UserX Award

  • The BeCommerce Cross-border Award

  • The BeCommerce Sustainability Award

  • The BeCommerce Innovation Award

  • The BeCommerce Omnichannel Award

  • The BeCommerce Advertising Campaign Award

  • The BeCommerce Platform Award

  • The BeCommerce Payment Award

  • The BeCommerce Logistics Award

The participant is allowed to register for several categories, taking into account the conditions that apply to some categories.

The BeCommerce Start-up Award

The Start-up Award recognizes companies that define themselves as a Start-up. Tell us about your journey: what was your start-up capital, the obstacles you face and the number of customers you are currently reaching, as well as the growth the company has achieved during this period. period. To participate in the start-up Award, the participant must not be older than 3 years. Whether you work with a small team or are just starting out, this price is for you!

The BeCommerce Consumer Journey/UserX Award

If you think your company offers the best user experience or the optimal consumer experience, register for the Consumer Journey / UserX award. For this price we are happy to analyze the technologies you use, the expectations of your customers and / or your strategy in terms of user-friendliness.

The BeCommerce Cross-border Award

If your company sells a lot abroad, then the Cross-border Award is a must for you. For this price we are interested in your Belgian and foreign visitors, in the countries to which you export, but also in your cross-border challenges. Do you think you can win this Award? Don't hesitate to register!

The BeCommerce Sustainability Award

For the Sustainability Award we would like to know more about your strategy in the field of sustainable development, ranging from logistics to production, for example. Are you careful with your energy consumption and do you try to limit your carbon footprint as much as possible? Then don't hesitate and register your company for the Sustainability Award.

The BeCommerce Innovation Award

Is there a particular domain in which your company is innovative? We are interested to learn more about this innovation, but also about the technologies you use, your R&D budget and the beneficiaries of the innovation. Register for the Innovation Award and tell us more about your innovative solution.

The BeCommerce Omni-channel Award

Does your company have the best omnichannel strategy and do you want to share it with us? Then take part in the Omnichannel Award, for which we focus on your omnichannel challenges, the different technologies you use and your recommendations in this area.

The BeCommerce Advertising Campaign Award

Your advertising campaigns work perfectly and you think you have a chance of winning the Advertising Campaign Award? For this price we study, for example, your online and offline advertising, your advertising strategy or even inbound and outbound marketing activities. Register your company now for the Advertising Campaign Award!

The BeCommerce Marketplace Award

Have you built a Marketplace platform, created a marketplace or are you offering an information platform? Then you can register now for the Platform Award, where we focus on your platform / application, your strategy with regard to marketplaces or the countries where you sell.

The BeCommerce Payment Award

For the Payment Award we would like to know everything about the payment strategy of your company. We are interested, among other things, in the innovation of your online payment system, in its security and in the way in which you act against fraud. Do you think your company is at the forefront of online payments? Then be sure to register for the Payment Award!

The BeCommerce Logistics Award

If you believe that your company has the best logistics strategy, you can compete for the Logistics Award. What is the carbon footprint of your energy consumption? How fast is your delivery time? How do you see the last mile? Explain to us and have a chance to win the Logistics Award!

The Special Public Award

The public also decides to which company the Special Public Award will be awarded. The voting period for the public is from October 4 to October 10. The company with the most online votes, achieved only within the pre-agreed period, will be declared the winner of this award.

In this context, no advantage (e.g. discounts) or an opportunity for advantage may be offered by the participating companies when calling for a vote to be cast.

The Special Jury Award

The Jury will also present the Special Jury Award to the company that, on the basis of the information they have at their disposal, is most convinced of their activities or ideas.

The BeCommerce Award

The winner of The BeCommerce Award will be chosen after jury deliberation from the 3 nominees for the Special Jury Award and the 3 nominees for the Special Public Award. These 6 nominees will be interviewed by the jury during the final jury deliberation and will be asked to defend their file and to formulate answers to a number of questions. Based on these interviews, the winner of this award will be announced personally and publicly at the Awards ceremony itself.


The prizes are awarded under the auspices of BeCommerce VZW ASBL. The climax of the gala evening on October 13, 2021 will be the announcement of the winners and the presentation of the prizes for each category. Tickets for the gala dinner are available separately on our website.


The evaluation of the registrations will initially be done by the jury. This jury is composed of various experts from the e-commerce landscape and acts completely independently. The jury will assess the entries on the basis of a general questionnaire as well as a set of criteria specifically designed for each category. The deliberation will take place on Monday, September 20, 2021. Based on both questionnaires, the jury will select a maximum of 3 nominees for each category. The jury can decide at its discretion to exclude a participant if the file is insufficiently motivated and can also remove an awards category if there are too few participants.

After the jury's assessment and the announcement of the maximum 3 nominees per Award, there is also a public vote for each of the 10 BeCommerce Awards.

Voting by the public will start on Monday, October 4 and will last until Sunday, October 10. During this period, the consumer has the time to vote for his favorite participant. In this context, the participating companies should by no means offer an advantage or an opportunity for advantage when calling for a vote to be cast. When assessing the public vote for the 10 BeCommerce Awards, the traffic on a particular website and the number of votes cast are taken into account. Votes that fall outside this period will be rejected by the system and will not count in the final assessment.

Three deliberation moments will precede the announcement of the BeCommerce Awards.

  • On Monday, September 20, a first jury meeting will take place to designate a maximum of three nominees for each of the 10 B-eCommerce Awards. After this, the nominees will be informed to participate in the public vote of the 10 B-eCommerce Awards.

  • After the public vote, a second deliberation will take place on Monday, October 11, 2021 in which the public vote will be weighed against the expert judgment of the jury. The jury will then decide on the winners of the 10 B-eCommerce Awards and the Special Public Award. These winners will be announced at the Awards ceremony itself. During this deliberation a maximum of 6 nominees will be chosen for The BeCommerce Award and they will be notified so that they can prepare their case.

  • The final deliberation for The BeCommerce Award will take place prior to the Awards ceremony on October 13, 2021. During this time, the 5 or 6 nominees for this award will defend their case and answer some questions from the jury.

A participant can only win one of the 10 BeCommerce Award. By participating in the 10 B-ecommerce Awards, you automatically participate in the Special Jury Award and Special Public Award and therefore also in The BeCommerce Award)


The registration fee is € 250. This amount is fixed and therefore regardless of the number of Awards in which the company wishes to participate. The participants can therefore register in as many categories as desired for one and the same registration fee. When registering for one of the 10 BeCommerce Awards, participants will automatically be registered for 1 of the 3 special awards (Special Public, Special Jury, The BeCommerce Award).

Tickets for the gala evening are paying and cost € 250 per person. Tables are available at € 2000 for a maximum of 10 people.

BeCommerce Awards registrations and tickets for the gala evening are non-refundable.

The winners are obliged to personally pick up their prize on the evening itself, with the result of exclusion if this would not be possible.

Procedure, nominations and winners

After receipt of the fully and correctly completed registration form and the payment due for it, the participant will receive a written confirmation of participation. After the confirmation, the participant will receive a file with questions by e-mail. This file must be submitted no later than Sunday 5 September. The data will be treated confidentially. After nomination, the nominees will be asked for a video of +/- 1min. file, which may then be recorded during the awards show.

By completing the registration form, the participants declare that they agree with these regulations. It is not permitted to make changes or add texts to the banners, formats and / or other communication expressions made available by the BeCommerce Awards without the approval of the organization.

The winner / nominees of the prize may bear the title of winner / nominee from the day on which the winners / nominees of the BeCommerce Awards prizes are announced until the day before the announcement of the BeCommerce Awards prizes of the following calendar year. Use by the participant of the promotional material (banners and formats) made available by the organization outside the above-mentioned periods, will be punished with an immediately payable fine of € 50 for each day that the promotional material (banners and formats) made available by the organization formats) is used by the participant outside the periods mentioned above.

Overtreding van de bepalingen zoals vastgelegd in dit reglement van deelname leidt tot diskwalificatie en/of uitsluiting van deelnemers van deelname. Het besluit tot diskwalificatie of uitsluiting van deelname wordt genomen door het dagelijks bestuur van BeCommerce. In alle zaken waarin dit reglement niet voorziet, beslist het dagelijks bestuur van BeCommerce, met beroepsmogelijkheid bij de raad van bestuur van BeCommerce.

Summary Timeframe 

Opening registrations competition and gala

Monday, February 15, 2022  

Closing registration competition

Thursday, Sept 9, 2022  

Closing submission case competition

Thursday, Sept 9, 2022 at 12 PM  

Jury deliberations & nominations

Monday, Sept 20, 2022

Start of the public voting period

Monday, October 4, 2022  

End of the public voting period

Sunday, October 10, 2022

Final deliberations & nominations (10 B-eCommerce Awards + Special Public Award) 

Monday, October 11, 2022

Final deliberation (Thé BeCommerce Award)

Wednesday, October 13, 2022

Awards ceremony (Tour & Taxis)

Wednesday, October 13, 2022