BeCommerce Mobile Summit 8th Edition

From Anytime to Anywhere: the Voice of the Consumer

S’inscrire

BeCommerce Mobile Summit 8th Edition

From Anytime to Anywhere: the Voice of the Consumer

The growth of e-commerce is undeniably related to the growth of m-commerce and app-purchases. Mobile advertising spendings are predicted to increase to 232.34 billion dollars worldwide. Worldwide traffic in mobile data is supposed to grow by 2021 with 300%.  More and more consumers are using smartphones: they spend more time than ever before on their smartphone and their time in app represents more than 80% of the total amount of time spent on their phone. 

Mobile apps have many advantages: higher speed, always up-to-date, easily reachable for the customer. The most important advantage is that they can be personalized through loyalty programs, direct communications, geolocation, etc. That is the reason why conversion rates are much higher on m-commerce than on w-commerce.

The e-commerce sector is continuously evolving and it is therefore crucial that the sector responds to the newest trends: customer journey wise (GfK, customer-care.ai, Smile & MIVB/STIB & Freedility), technology wise, logistic wise (PostNL), but also payment wise (Payconiq by Bancontact).   

This year, the Mobile Summit will take place in the headquarters of Beci (Brussels Enterprises Commerce & Industry). Beci is the result of a partnership between the Chamber of Commerce and the Federation of Enterprises in Brussels: two private non-profit organizations that are financed and managed by their members. Beci represents two thirds of the employment in Brussels and more than 35,000 companies.

Join us at the BeCommerce Mobile summit on September 25th. Learn the latest developments on customer-centric mobile applications.


Aperçu du programme

General Assembly

No fee, exclusive for BeCommerce members

Location

Co.Station: Place Sainte-Gudule 5, 1000 Bruxelles 

Registration

Drinks and sandwiches

Welcome by BeCommerce & Beci

by Jan Vereecke, President Board of Administration @BeCommerce

Report from the General Assembly

by Olivier Willocx, CEO @Beci

Brussels as hub for e-commerce

by Sofie Geeroms, Managing Director @BeCommerce

Opening Keynote by GfK

by Kathlyne Dotremont, Research Expert Marketing Effectiveness @GfK

BeCommerce Market Monitor Facts & Figures Q2 2019 

Case Study #2 by Customercare.ai

by Eliel Benarroch, COO @Customer-care.ai

How AI is transforming customer success

Case Study #2 by Smile & MIVB/STIB

Break

Coffee, tea and sweets

Case Study #3 by Freedility

Virtual Assistant for Personalized Mailings

Case Study #4

Case Study #5 by PostNL

by Yorben Schulpen, Project Manager @PostNL Belgium

Scoop: PostNL Scan App

CEO Debate

How will we be paying for things tomorrow?

Moderator: Lisbeth Imbo, CEO @BANKISPOON & co-founder @The Content Makers

Participants: Nathalie Vandepeute, CEO @Bancontact Payconiq Company & Nicolas van Zeebroeck, Professor of Digital Economics & Strategy @Solvay Brussels School (ULB) & Vincent Coussement, General Manager @Worldline Belgium

 

Networking

Drinks & finger food

Conférenciers


Jan Vereecke
» President of Board of Administration @BeCommerce


Kathlyne Dotremont
» Research Expert Marketing Effectiveness @GfK


Yorben Schulpen
» Project Manager @PostNL Belgium


Lisbeth Imbo
» CEO @BANKISPOON & Co-founder of The Content Makers


Nathalie Vandepeute
» CEO @Bancontact Payconiq Company


Nicolas van Zeebroeck
» Professor of Digital Economics & Strategy @Solvay Brussels Scool (ULB)


Vincent Coussement
» General Manager @Worldline Belgium


Eliel Benarroch
» COO @customer-care.ai

Lieu

BECI (Brussels Enterprises Commerce & Industry)

Avenue Louise 500, 1050 Bruxelles 

L'itinéraire

←Retour sur la revue