BeCommerce Kick-off Summit 2017

Omnichannel & Customer First


BeCommerce Kick-off Summit 2017

Subject: Omni Channel & Customer First

This year our 4th Kick-Off Summit will focus on the topic Omni-Channel & Customer First. Indeed Omni-Channel is one of the major challenge for 2017, as well as putting the customer first. We will share with you very interesting cases like Mediamarkt, Delhaize, Touring Verzekering. Our special opening keynote Jorij Abraham will introduce his tips & tricks about the retail formule of success. At the end of the day we will have Champagne together to open the New Year. Google Headquarter Europe in Brussels will have the pleasure to host us for the second time.


Programma overzicht

Registration & Welcome Drink

Opening by Carine Moitier, Managing Director BeCommerce

Opening Keynote 'The retail formula for success' by Jorij Abraham, Managing Director The Ecommerce Foundation

Case #1 by Julie Rosenkrantz, Head of Marketing - Yves Rocher

Case #2 by Geoffrey Baudts, e-commerce manager - CassisPaprika

Networking drink

Case #3 by Danny Saerens, Managing Partner- Sleepy

CEO's Debate

Moderator: Carine Moitier, Managing Director BeCommerce

Media Markt

CEO #1: Philippe Depautex, Director Operations


CEO #3: Augustin Lombart, Manager eCommerce Operations

Maison Lab

CEO #4 Samira Labyed, Co-Founder

Closing Keynote: BeCommerce Market Monitor Q3 by Inge Zeeuws - GfK

Networking Drink & Fingerfood


Carine Moitier
» Managing Director BeCommerce

Philippe Depautex
» Director Operations Mediamarkt

Jorij Abraham
» Managing Director, The Ecommerce Foundation

Augustin Lombart
» Manager e-commerce Delhaize

Julie Rosenkrantz
» Head of Marketing - Yves Rocher

Samira Labyed
» Buyer/Sales Maison Lab


Google Europe Headquarter

Bereken route


Worldline PostNL DHL



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